Recent Why SERVPRO Posts

Why a 24 Hour Response Matters

2/19/2019 (Permalink)

Why SERVPRO Why a 24 Hour Response Matters Mold begins to grow in the first 24 hours

As an insurance adjuster in The Landing,WA, you are part of the front line for residential disasters. Some events, like those involving water, require an immediate response to slow or stop the course of damage. SERVPRO has a 24 hour response because they understand that every hour of exposure has a crucial impact to the extent of damage, and cost, since the chance of restoration goes down as the clock ticks away. Here is the typical progression of water damage to a home:

First 24 Hours

  • Porous items such as drywall, upholstery, carpets and floors begin to absorb water immediately.
  • Stains from finishes and pigments may occur from contact between items.
  • Documents and photos absorb water and warp.
  • Materials become saturated with water and begin to breakdown or crack from swelling.
  • Metal begins to tarnish.
  • Molds begin to grow.

After 24 Hours

  • Wood studs, flooring, windows and doors warp.
  • Paint bubbles and peels.
  • Metal corrodes.
  • Mold and mildew multiply.
  • Sitting water becomes “black water” due to exposure.

To minimize costs and damage, a 24 hour response is critical. As an insurance adjuster, you know that damage increases dramatically in a matter of hours and the costs increase exponentially during that time.

How a 24 Hour Response Is Possible

With the power of a national company, SERVPRO is always open. The national call center operates every day of the year, 24 hours a day. With this first contact being crucial, your customer will talk to a professional on the phone with the first hour and, thanks to the power of local reach, on-site work will be able to begin within four hours of that initial call. As an adjuster, you will receive your first verbal briefing within eight hours.

Selecting a national vendor with more than 1,700 locations ensures a 24 hour response for your customers. You also know you can count on consistent standards and procedures, and big company quality. That fast response is why they are the preferred vendor for many national insurance companies.

Containment: Keeping Your Employees Safe During Mold Removal

11/28/2018 (Permalink)

Why SERVPRO Containment: Keeping Your Employees Safe During Mold Removal Mold damage in a Cedar Grove,WA bathroom

Mold is dangerous and perhaps no more so than during mold removal when spores get released into the air. Choosing a Cedar Grove,WA, mold cleanup company with a strong containment strategy is the answer to making remediation safe. Learn more about what containment means and how it can keep your employees safe during mold remediation.

Mold grows where there is moisture, which includes:

  • Under sinks.
  • Behind walls.
  • Under carpets.
  • In bathrooms.

and anywhere there’s regular moisture, or there’s been a major water event, such as a flood.

Why Containment?

Containment refers to efforts a mold remover takes to limit the spread of potentially harmful black mold spores and contaminants that can lead to future mold growth long after mold remediation. Containment is meant to limit the spread of mold throughout the building.

What Is Containment?

The Environmental Protection Agency lays out two specific types of containment. Those are limited and full containment. The former is mostly used for cases of small mold removal, typically involving between 10 and 100 square feet of mold contamination, such as one might find in a single room.

Full containment applies to large areas of mold infestation. These are usually areas larger than 100 square feet.

Limited containment typically involves wrapping the contaminated work area in a single layer of 6-mil fire-retardant polyethylene sheeting that is accessed through a slit entry covered by a flap. Air vents and doors should be securely sealed with sheeting to minimize the spread of spores to other areas of the building.

Full containment during mold removal requires double layers of polyethylene with a similar slit opening. But this time a decontamination chamber between the contaminated area and the clean area is required to limit mold spread.

Your employees are one of your biggest assets. Keep them safe by choosing a mold remediation company with a strong containment strategy and a commitment to your safety.

3 Ways To Mitigate Roof Damage After a Fire

11/20/2018 (Permalink)

Why SERVPRO 3 Ways To Mitigate Roof Damage After a Fire Fire damage to the roof in a Newcastle,WA home

Three Ways to Prevent Fire Damage from Increasing Prior to Repairs

A fire can cause extensive damage to the roof of a building in Newcastle,WA. A commercial property insurance policy should cover the cost of fire cleanup and roof repair. Insurers are more likely to cover restoration costs if owners take measures to mitigate damage as soon as possible after a fire. Here are three ways to prevent fire damage from increasing prior to repairs.

1. Document Damage

Take photographs or video footage of damage before taking any steps toward mitigation. If the roof is not structurally sound, capture what you can from a safe location. A company that provides boarding up or tarping services may be able to obtain further proof of the extent of the damage. When given to your insurance company, this documentation can provide support for a fire claim.

2. Cover Damage

A building owner can work with at least one other person to tarp a roof, or they can seek the help of tarp services. These professionals will use plywood boards or tarp to prevent debris or precipitation from getting into holes in the roof and introducing new damage to the fire cleanup process. It is important that a roof be properly tarped, especially if heavy rainfall is expected before repairs can be completed. Make sure that water cannot work its way under the tarp and leak into the structure.

3. Contact a Roofer

Schedule a consultation with a commercial roofer as soon as possible. Repairing roof damage is the best way to prevent it from intensifying or leading to leaks that exacerbate fire damage and increase the possibility of mold growth.

Property owners should save receipts and other documentation of money spent on tarp services or roof repair. A commercial insurance policy may cover the costs of repairing or replacing the roof on a commercial building in addition to fire cleanup and damage restoration services in Newcastle,WA.

How Do Cleaning Experts Remove Flood Odors?

11/13/2018 (Permalink)

Why SERVPRO How Do Cleaning Experts Remove Flood Odors? If you smell a strong musty odor in your Landing,WA home you may have a mold problem due to flooding

Four Methods To Get Rid of Flood Odors

Flood odors can linger long after flood water has been removed and the affected area in a home has dried out. Some of the most common sources of smells include bacteria, mildew or mold growth, and the presence of sewage residue. These four methods can help to get rid of unwanted odors that may result from flooding.

1. Remove All Water

Start the mitigation process by getting rid of standing water and cleaning, disinfecting, and drying the affected area. Homeowners can start this procedure with brooms and buckets, but professionals can quickly pump out water to limit the extent of primary and secondary damage.

2. Clean and Disinfect

Cleaning and disinfecting the affected area can help to eliminate flood odors at the source. Keep in mind that porous building materials and contents may need to be removed and replaced. This is a common type of sewage loss, but one that is necessary to stop smells and mold growth.

3. Dry the Affected Area

Make sure the flooded portion of a home is dried as soon as possible. This can prevent mildew and mold from starting to multiply. Professionals may rely on commercial-grade air movers and dehumidifiers to increase airflow, draw out moisture, and promote faster drying.

4. Use Odor Reduction Methods

Restoration experts may recommend the use of specialized machines to eliminate every trace of odor. A HEPA air scrubber will remove small odor particles from the air. Specialists may rely on an ozone or hydroxyl generator, thermal fogger, or vapor modification system to neutralize stubborn odors. Homeowners will need to make plans to evacuate during ozone or fogging treatments.

Cleaning experts can recommend solutions for persistent odors resulting from flood water or mold growth. Homeowners can count on the specialized training and experience of water damage and odor mitigation professionals in The Landing,WA, throughout the cleanup and restoration process.