Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Our Water Damage Restoration Process

When faced with a water damage emergency, our priority is to conduct a thorough inspection of your property to assess the extent of the damage. This assessment enables us to formulate an effective plan of action.

  1. Identify and Stop the Water Source: Our experts diligently search for the source of moisture in your home or business. It is crucial to address the source before initiating any restoration or drying procedures.
  • Stop the Source

  • Check for Contaminated Water

  • Identify the Type of Water: We determine the category and classification of water damage, following industry guidelines. The level of contamination dictates the specific restoration methods we employ.

  • Category 1: "Clean Water"

  • Category 2: "Gray Water"

  • Category 3: "Black Water"

  1. Survey the Extent of the Water Damage and Inspect the Premises: To ensure a comprehensive and thorough restoration process, we assess the full extent of the damage and track the moisture's reach. Additionally, we inspect the premises for any visible safety concerns. If you notice any potential safety issues like lead or asbestos, please inform us.
  1. Move or Block Furniture: To mitigate further damage, we take necessary precautions with your furniture and belongings. We carefully move items and block them to prevent rust or furniture stains on wet carpets.

By following this structured water damage restoration process, we ensure a systematic and efficient approach to returning your property to its pre-damaged state. At every step, our trained professionals prioritize safety, thoroughness, and effective restoration techniques.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction